# AUSTRIA PORTING PROCESS

### PORTING WINDOW

| Type                   | Window                                                                            |
| ---------------------- | --------------------------------------------------------------------------------- |
| Geographic Numbers     | <p>B<strong>usiness Hours</strong></p><p>1-hour slots between 08:00–17:30 CET</p> |
| Non-Geographic Numbers | <p><strong>Business Hours</strong></p><p>07:00–17:00 CET (Monday-Friday)</p>      |

### LEAD TIMES

|                        |                                                                                                                        |
| ---------------------- | ---------------------------------------------------------------------------------------------------------------------- |
| Geographic Numbers     | <p><strong>SIP Trunking & Voice Line:</strong> 15 working days<br><strong>Number Hosting:</strong> 10 working days</p> |
| Non-Geographic Numbers | **Standard Processing:** 12 working days                                                                               |

Additional Resources

Reference the Porting Matrix (Excel) for detailed lead times at:\
[**www.colt.net/porting-information**](http://www.colt.net/porting-information) (under customer facing resources)

***

### REQUEST PROCESS

#### CANCELLATION NOTICE PERIOD

* **2 working days**

#### COUNTRY-SPECIFIC REQUIREMENTS

* **1 order form per single number**

***

### PORTING AGREEMENTS

* **Available with:** Any Carrier

***

### CONTACT INFORMATION

#### FOR CUSTOMERS WITH ORDER REFERENCE

**Website:**\
<https://www.colt.net/porting-information/>

**Email:**\
<ATPortingDesk@colt.net> (for ordering customers)

**Freephone Number:**\
+43 800102597


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