AUSTRIA PORTING PROCESS

PORTING WINDOW

Type	Window
Geographic Numbers	Business Hours 1-hour slots between 08:00–17:30 CET
Non-Geographic Numbers	Business Hours 07:00–17:00 CET (Monday-Friday)

LEAD TIMES

Geographic Numbers	SIP Trunking & Voice Line: 15 working days Number Hosting: 10 working days
Non-Geographic Numbers	Standard Processing: 12 working days

Additional Resources

Reference the Porting Matrix (Excel) for detailed lead times at: www.colt.net/porting-information (under customer facing resources)

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REQUEST PROCESS

CANCELLATION NOTICE PERIOD

• 2 working days

COUNTRY-SPECIFIC REQUIREMENTS

• 1 order form per single number

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PORTING AGREEMENTS

• Available with: Any Carrier

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CONTACT INFORMATION

FOR CUSTOMERS WITH ORDER REFERENCE

Website: https://www.colt.net/porting-information/

Email: [email protected] (for ordering customers)

Freephone Number: [phone]