> For the complete documentation index, see [llms.txt](https://docs.colt.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.colt.net/on-demand/on-demand-lso-portal/quoting.md).

# QUOTING

## CREATE A QUOTE 

Before an order can be placed, a valid quote must first be generated. 

It is important to understand that multiple quote in instances can be created via the new quote flow.  For example, a request for 5 different bandwidths and 3 different contract terms will result in 15 quote instances, which can then be downloaded individually. 

Under the **“Quotes”** menu, the **“Ethernet Spoke”** option should be selected. 

<figure><img src="/files/Pi09gYAfHuQOim6InXDU" alt=""><figcaption></figcaption></figure>

The next step is to choose a location for the B end (i.e. the end customer location, not the A end hub).&#x20;

There are three ways to search for a customer location:&#x20;

1. **Map search (default)** – addresses can be entered using the default Google Maps based interface&#x20;
2. **Data Centre List** – where the B end location is a recognised data centre, this useful shortcut simplifies the address selection journey &#x20;
3. **Manual search** – this option is useful where Google maps doesn’t recognise the address.

<figure><img src="/files/OnaViiSPzAmWlYoS67hI" alt=""><figcaption></figcaption></figure>

Locations that are on-net for Colt (i.e. connected to the Colt fibre network) or hybrid on-net (connected via an FTTx fibre partner) will appear immediately.&#x20;

Where no on-net or hybrid on-net location is available, select the **“Search for nearnet and offnet locations”** option. &#x20;

Once the address has been selected, select one or more connection bandwidths (10Mbps-40Gbps) and a contract term (12-60 months). &#x20;

Next, select a **delivery period** (business hours vs out of hours) and a **hub location** (metro city). Note that only hubs that have been onboarded against the On Demand account instance will be shown (to onboard a new Ethernet hub, customers should speak to the Colt account team).&#x20;

Finally, assign an individual **reference**, which will appear on all quote instances generated from the request. &#x20;

Once the **request quote** option is selected, the quote will be generated, and after a few minutes will be visible on the main quotes page.&#x20;

<figure><img src="/files/401wXIWN7FpiBJsjFW4C" alt=""><figcaption></figcaption></figure>

The quote will then be assigned a quote status as per the below table (the equivalent Mplify status is shown for clarity).&#x20;

<table data-search="false"><thead><tr><th>LSO Quote Status</th><th>Description</th><th>Mplify (MEF) quote state</th><th>Color Code</th></tr></thead><tbody><tr><td>PENDING READY </td><td>Quote is being prepared </td><td>In progress </td><td>Amber </td></tr><tr><td>READY </td><td>Quote is available, ready for order </td><td><p>Approved,</p><p>Orderable </p></td><td>Green </td></tr><tr><td>ORDERED </td><td>Quote has been converted to an order </td><td>Accepted </td><td>White </td></tr><tr><td>CANCELLED </td><td>Quote has been cancelled by the Colt admin </td><td>Not used today </td><td>Red </td></tr><tr><td>EXPIRED </td><td>The Colt has exceeded its 90 day validity period </td><td>Expired </td><td>Red </td></tr><tr><td>UNAVAILABLE </td><td>Quote generation has failed </td><td>Unable to provide </td><td>Red </td></tr></tbody></table>

Quotes are valid for 90 days after creation.