COOKIES POLICY

INTRODUCTION

This Cookie Policy applies to all websites offered by Colt Technology Services Group Limited and, where applicable, any of its EU-based affiliates (hereinafter "Colt", "we" or "us"), which refer to this Cookie Policy. As this Cookie Policy applies to all of our websites (unless otherwise expressly provided), they are collectively referred to as “Websites” throughout this Cookie Policy.

When you visit our Websites we may use cookies or similar technologies as described below. By clicking on "continue" or "I accept" on the cookie banner which is presented to you, you are agreeing to our use of cookies in accordance with this Cookie Policy and you acknowledge that we will use the underlying personal data processing as we have set out here

If you do not agree to our use of cookies in this way, you should click "decline". You are also able to change your cookie choices by clicking on the relevant button. Please note, however, that disabling cookies might affect your online experience and/or prevent you from taking full advantage of our Websites.

The Binding Corporate Rules ("BCRs") are the golden privacy certification approved by three European Data Protection Authorities as well as the European Data Protection Board which allows:

FREQUENTLY ASKED QUESTIONS

chevron-rightWhat are cookies?hashtag

Cookies are files or pieces of information that may be stored on your hard drive or browser (or other internet enabled devices, such as a smartphone or tablet) when you visit the Website. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.

They enable our Websites to identify your computer, as you navigate different pages on a website, and recognise that you have visited before. Cookies themselves do not contain any directly identifiable personal information. However, we may link the information we store in cookies to any personally identifiable information you submit while on our Websites.

From time to time we may also use other technologies to log and collect data in order to analyse traffic to our Websites. These technologies will regularly only allow for a non-directly identifiable notice of your visit to be generated. However, in some instances they may allow us to obtain details about your IP address and to track visits to our Websites. In conjunction with cookies, this will enable us to identify what portions of our Websites are of interest to our visitors and to help us provide you with tailored information from our Websites.

chevron-rightFor what purposes do our website use cookies?hashtag

Many cookies on our Websites perform essential functions or services you have requested or for security purposes, as further described in the table below.

Cookies also help us understand which sections of our Websites are the most popular, as they help show which pages are being visited and how long for. This helps us adapt our Websites to provide more relevant and accessible information and to better tailor our Websites and our products and services to your interests and needs. For example, cookies allow us to ensure that the information displayed on your next visit to our Websites will match up with your user preferences.

Cookies may also be used to help speed up your future activities and experience on our Websites.

We also use cookies to show adverts that are more relevant to your interests for example, with your consent, we use tracking technologies to remember content that has interested you and then use this to help us serve more relevant ads to you, including when you are on another site. Tracking technologies also help limit the number of times that you see an ad, measure the effectiveness of advertising campaigns and help us and others track whether ads have been properly displayed so we can pay for this.

We also use cookies to compile non-directly identifiable, aggregated statistics that allow us to understand how users use our Websites and to help us improve the structure and content of the Websites (for example, by monitoring which features of the Websites are being used, which pages are visited, how often, and what information is downloaded).

In sum, advantages of cookies are:

  • Remembering the details as provided by the user.

  • Remembering user preferences.

  • Helping improve the website.

  • Cookies can be deleted by the visitor.

  • Cookies cannot carry any threat to the visitor’s device.

chevron-rightWhat type of Cookies Colt may place on your devicehashtag
  • Strictly necessary cookies: These cookies are essential in order for the operation of a website, such as cookies authenticating access to secure areas of the website. Without these cookies, services you have asked for cannot be provided.

  • Session Cookies (Non-Persistent Cookies): Session Cookies are the cookies which exist only while the user is on a particular website. These cookies are deleted once the user exits the web page, at the end of the browsing session.

  • Persistent Cookies: Persistent Cookies are the cookies which remain on your device for a longer period of time, for the duration of each specific cookie, and will remain valid until its set expiry date (unless deleted by the user before the expiry date). They are used to recognize a return visitor as a unique user. If the visitor restricts persistent cookies, these cookies fail to gather any information about that visitor.

  • Third Party Cookies: Certain third party cookies placed on your device are used for analytical and advertising purposes. These cookies can be persistent or non-persistent and are placed from different domain names. If you would like more information about these cookies, as well as information about how to consent or withdraw your consent for receiving such cookies, please see the table below and the links to these third parties’ privacy policies.

When you visit the Websites, you may receive cookies from third party websites or domains. You should check the relevant third party's website for more information about these cookies. The relevant third party is responsible for providing you with information regarding the cookies they place and obtaining your consent before placing cookies on your device.

  • Personalization Cookies: These cookies enable our website to remember choices you made on the site, e.g. keeping a user logged in.

  • Analytics Cookies: Analytics Cookies provide an aggregated view into site usage.

  • Targeting or advertising cookies: These Cookies provide targeted advertising on the site or other sites.

  • Social Media Cookies: These Cookies collect information when using social networking features on the site such as share or like.

chevron-rightMore Informationhashtag

For more information on cookies and their use visit:

  • https://www.allaboutcookies.org

  • https://en.wikipedia.org/wiki/HTTP_cookie

For more information on Data Protection, please refer to Colt's "Privacy Statement": https://www.colt.net/data-privacy-statement/

chevron-rightHow can you access, modify or delete your personal information?hashtag

As individuals, you have the right to access and to apply for the rectification of any personal data we hold about you. You also have other rights under applicable law. If you wish to be provided with more information and want to exercise these rights, please send a written and signed request to Colt via email at [email protected]envelope or use the "Data Privacy Information" page. Alternatively you can use the relevant address below:

Alessandro Galtieri

The Group Data Protection Officer

Colt Technology Services Group Limited,

20 Great Eastern Street,

London, UK,

EC2A 3EH

COOKIES ACTIVE ON HTTPS://WWW.COLT.NET

SALESWINGS

Cookie Purpose

SalesWings cookies are used to identify visitors on the website and determine their interaction with the site and their interests.

ID
Expiry
What is this used for?
Category

[Random value between 1-1,000,000]-[Current time in ms]

Indefinitely

Used to distinguish users

Measurement

GOOGLE ANALYTICS

Cookie Purpose

Google Analytics registers a unique ID that is used to generate statistical data on how the visitor uses the website. This is used additionally by Google Analytics to throttle request rate. Google collects anonymous statistics on a user's visits to the site, such as number of visits, average time spent on website and what pages have been viewed. Please note: IP Anonymysation is enabled on our Google Analytics platform, meaning that IP information automatically collected by Google is neither available, visible or actionable for anyone at Colt.

ID
Expiry
What is this used for?
Category

_ga

2 years

Used to distinguish users

Measurement

ID _gaid

Expiry 2 years

What is this used for? Used to distinguish users

ID _gat

Expiry 1 minute

What is this used for? Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named dc_gtm.

ID _utma

Expiry 2 years from set/update

What is this used for? Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

ID _utmx

Expiry 18 months

What is this used for? Used to determine a user's inclusion in an experiment.

Category Measurement & Page Optimisation

ID _utmxx

Expiry 18 months

What is this used for? Used to determine the expiry of experiments a user has been included in.

ID _gaexp

Expiry Depends on the length of the experiment, but typically 90 days.

What is this used for? Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.

ID _opt_utmc

Expiry 24 hours

What is this used for? NG_TRANLSATE_LANG_KEY

NEW RELIC

Cookie Purpose

New Relic Cookies are used for performance monitoring only, for example to track page load times. No personally identifyable information is collected in this process. For more information, visit https://docs.newrelic.com/docs/browser/new-relic-browser/getting-started/introduction-new-relic-browser

ID
Expiry
What is this used for?
Category

nr-data.net

24 hours

Monitoring website technical performance

Performance

LINKEDIN

Cookie Purpose

LinkedIn cookies are used to track visitors to colt.net that are also members of LinkedIn, and that have come to our site via referral from LinkedIn. This allows us to understand those that are interested in our products and services amd make additional offers and promotions to those users.

ID
Expiry
What is this used for?
Category

BizoID, bcookie, bscookie, UserMatch, History, lang, lidc

Your browsing session

Collecting source data on users that visit colt.net via LinkedIn. This data is collected and stored by LinkedIn

Demographic Information & Advertising

FACEBOOK

Cookie Purpose

Facebook cookies are used to track visitors to colt.net that are also members of Facebook, and that have come to our site via referral from Facebook. This allows us to understand those that are interested in our products and services amd make additional offers and promotions to those users.

ID
Expiry
What is this used for?
Category

fr

Your browsing session

Collecting source data on users that visit colt.net via Facebook. This data is collected and stored by Facebook.

Demographic Information & Advertising

HUBSPOT

Cookie Purpose

Cookies collected by HubSpot are collected when browsing colt.net. When information is collected via a form submission, these details are built into an individual profile. HubSpot cookies are then used to know who has visited specific pages and downloaded specific content. Based off of your interactions on the site, and after you have entered your information into our site, some behaviour related information may be used to send you related email based content. You have the ability to be unsubscribed from these at any point should you wish to be. No personally identifyable information is collected about you by HubSpot, barring the information you give to us through our forms. Your cookie information will additionally be stored so that you do not have to fill out the same information again through forms.

ID
Expiry
What is this used for?
Category

hubspotutk

13 months

This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Database Purposes

ID , _htsc

Expiry 13 months

What is this used for? The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Category Measurement

ID , _hssc,

Expiry 30 minutes of inactivity

What is this used for? This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

ID _hsscr,

Expiry End of your browsing session

What is this used for? Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

ID messagesUtk

Expiry 13 months

What is this used for? This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the messages tool will load their conversation history.

ID __hs_opt_out

Expiry 13 months

What is this used for? This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.

Category GDPR

ID __hs_do_not_track

Expiry 13 months

What is this used for? This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.

ID hs_ab_test

Expiry End of session

What is this used for? This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.

Category Performance

ID id>_key

Expiry Does not expire

What is this used for? When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.

ID hs-messages-is-open

Expiry 30 minutes

What is this used for? This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.

ID hs-messages-hide-welcome-message

Expiry 1 day

What is this used for? This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.

APP DYNAMICS

Cookie Purpose

This cookie is used for technical monitoring and is not used for any analytical or marketing purposes.

ID
Expiry
What is this used for?
Category

adrum

Your browsing session

Performance measurement

Technical performance

COLT ON DEMAND

Cookie Purpose

This cookie is used to display the Colt On Demand portal in the correct user language

ID
Expiry
What is this used for?
Category

NG_TRANLSATE_LANG_KEY

Your browsing session

Language measurement

Essential

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