IP ACCESS

Colt IP Access - Premium Internet Access for Businesses

COLT IP ACCESS

For modern businesses of all sizes, Internet access is a vital function, supporting a range of business-critical web-based applications. Colt IP Access Services Portfolio delivers a premium business-class internet access complemented with additional options to address customer needs.

FLEXIBLE AND RELIABLE

Our award-winning fibre network infrastructure is highly reliable and provides a high degree of flexibility. We offer symmetrical bandwidths up to 100Gbps and can upgrade internet access up to 1Gbps anytime without physical changes (with virtual router when available).

PERFORMANCE

Our 400Gbps backbone has low utilisation levels and is continually upgraded. Colt runs a significant peering infrastructure with more than 4Tbps of public and private peering, attends 49 public internet exchanges, and exchanges traffic with hundreds of networks directly. The access bandwidth is uncontended and Colt VoIP Services are automatically prioritised.

HIGH AVAILABILITY

Our resiliency add-on enables dual access & routers configuration for high availability. Secondary lines with dual access are optimal for supporting cloud-based application performance. Various access technologies are available including 3rd party leased line, Multi-ISP, and 4G backup in addition to Colt fibre access.

GUARANTEED SLA

We are committed to agreed service levels. Our SLA defines parameters for installation time, availability, repair time, network delay, jitter, etc. Main parameters are covered by service credits — if we don’t meet them we will pay money back.

ADD-ONS

We offer multiple add-ons so customers can tailor Colt IP Access to their needs. In addition to managed router, domain registration, IPv6, BGP, and Cloud Prioritisation (corresponding to Microsoft Azure Peering Service), we provide services to increase availability up to 99.99%. For network protection, we offer Firewall services, DDoS mitigation, and cloud-delivered Zero-Trust security based on Zscaler.

TRANSPARENT

Customers have access to an online portal for performance reporting, showing traffic utilisation, interface availability, and billing data in real time. We also provide proactive notifications by SMS and email in case of service faults, with trouble ticketing.

WHAT MAKES US DIFFERENT

• European, US and Asian coverage Colt offers internet access services in more than 20 EU countries, and in Japan, US, Australia, UAE, Turkey, Singapore & Hong Kong.

• 100% business dedicated We specialise in network and communications solutions for businesses and do not provide consumer shared services over Colt IP Access.

• End-to-end guaranteed quality Colt offers consistent SLA thanks to control of the end-to-end service. Voice services can be prioritised over other data traffic.

• Unique customer experience We provide a seamless service with standardised features and tools.

• Flexible commercials Customers can choose flat rate or usage-based billing, including Aggregated Billing (ACDR) over multiple ports.

• Partner Internet Access Colt offers Partner Internet Access (PIA) via affiliated partners: over 180 partners, 280+ services in 150+ countries. Services include Dedicated Internet Access, Business Broadband, 4G/5G mobile, and LEO satellite Internet services.

KEY BENEFITS

• Flexible

  • Symmetrical speeds up to 100Gbps as standard

  • Bandwidth upgrades to 1Gbps without physical changes

• High Performance

  • 100% guaranteed uncontended bandwidth

  • Low backbone contention and large peering footprint

• Guaranteed SLAs

  • 24/7 support and troubleshooting

  • Repair time from 4 hrs (and even lower in Japan)

  • SLA backed by service credits

• Add-Ons

  • DNS/Domain Registration

  • Dynamic Routing (BGP) available

  • Cloud Prioritisation (QoS and prioritisation for cloud traffic)

  • High Availability and Backup options (wired and 4G wireless)

• Online Performance Reporting

  • View traffic graphs to monitor bandwidth usage online

  • Includes service availability and billing information

• Proactive Monitoring and Notification

  • Service monitored 24/7

  • Text and email notifications if service is compromised — ideal for cloud services or video conferencing