> For the complete documentation index, see [llms.txt](https://docs.colt.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.colt.net/ccp/vlipvl.md).

# Voice Line and IP Voice Line

Voice Line and IP Voice Line contract documents — Service Level Agreement (SLA) and Service Description (SD), current versions first

{% hint style="info" %}
The current version of each document is shown below. Previous versions are available in the expandable sections.
{% endhint %}

## Service Level Agreement (SLA)

### Current version

{% file src="/files/dmBAzVSekLTrhgzeE09d" %}
Dutch (v2.0, October 2016)
{% endfile %}

{% file src="/files/PCS1qn8tG46K5TKfmezU" %}
English (v2.0, October 2016)
{% endfile %}

{% file src="/files/Pbfz9w15ynIqAXTv23jl" %}
French (v2.0, October 2016)
{% endfile %}

{% file src="/files/xv5b1NAPZMVwTs3MRrnt" %}
German (v2.0, October 2016)
{% endfile %}

{% file src="/files/OvS5xupWNlf2f9gdS33k" %}
Italian (v2.0, October 2016)
{% endfile %}

{% file src="/files/ZbeF2lni7dYqKJMlpBDM" %}
Portuguese (v2.0, October 2016)
{% endfile %}

{% file src="/files/RRNLnxQ7nnng8CZeuNn1" %}
Spanish (v2.0, October 2016)
{% endfile %}

## Service Description (SD)

### Current version

{% file src="/files/r7zmHX0D3OZcx9xlGZ5X" %}
Dutch (v1.0, June 2013)
{% endfile %}

{% file src="/files/bozoBF0os5qpsHW5nSGz" %}
English (v1.0, June 2013)
{% endfile %}

{% file src="/files/ReHiv0x023ohwdi2J1S2" %}
French (v1.0, June 2013)
{% endfile %}

{% file src="/files/Q9nxHnZvASH11ZwY94bx" %}
German (v1.0, June 2013)
{% endfile %}

{% file src="/files/4ZpHuR7PjgDSd2qPNirm" %}
Italian (v1.0, June 2013)
{% endfile %}

{% file src="/files/GLHmBHxDERwTpoNy1KLE" %}
Portuguese (v1.0, June 2013)
{% endfile %}

{% file src="/files/J2YjmFpNdWbutiQE3ApI" %}
Spanish (v1.0, June 2013)
{% endfile %}