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# IN Hosted Services

IN Hosted Services contract documents — Service Level Agreement (SLA), Service Description (SD) and Service Specific Terms (SST), current versions first

{% hint style="info" %}
The current version of each document is shown below. Previous versions are available in the expandable sections.
{% endhint %}

## Service Level Agreement (SLA)

### Current version

{% file src="/files/htBSyLH3mWK2SIpWhzrj" %}
English (v4.0, June 2023)
{% endfile %}

{% file src="/files/ELiJ9VQRgk4FTUk58foa" %}
French (v4.0, June 2023)
{% endfile %}

{% file src="/files/arvjkQHu1RuaAfGg0WJi" %}
Italian (v4.0, June 2023)
{% endfile %}

{% file src="/files/4jy1dMyYFaW25ZBBUQcj" %}
Spanish (v3.0, June 2023)
{% endfile %}

### Previous versions

<details>

<summary>Show all previous versions</summary>

{% file src="/files/lYHMR1D4hRB5D48btPdd" %}
English (v3.0, November 2022)
{% endfile %}

{% file src="/files/qz20PgDtalulA55n30gF" %}
French (v3.0, November 2022)
{% endfile %}

{% file src="/files/YW5sF1QjZ6gXAC3DgIEm" %}
Italian (v3.0, November 2022)
{% endfile %}

{% file src="/files/p5EYmFeZCTuC5SgrM7c3" %}
English (v2.0, June 2022)
{% endfile %}

{% file src="/files/xvqysyEjMYg9sdQXuOVU" %}
French (v2.0, June 2022)
{% endfile %}

{% file src="/files/9GRm1w0lPeUJFfvepMTn" %}
Italian (v2.0, June 2022)
{% endfile %}

{% file src="/files/mQdT0EYBCuxg0bE1SLuA" %}
Spanish (v2.0, November 2022)
{% endfile %}

{% file src="/files/g1oCSlp9r1MDU5oJqNg3" %}
English (v1.0, July 2021)
{% endfile %}

{% file src="/files/DfEZJEkjwe4B7qatnbKq" %}
French (v1.0, July 2021)
{% endfile %}

{% file src="/files/MoFERxossLZUn8mttXaw" %}
Italian (v1.0, July 2021)
{% endfile %}

{% file src="/files/K21XfXbVR3KFKJQddYAo" %}
Spanish (v1.0, June 2022)
{% endfile %}

</details>

## Service Description (SD)

### Current version

{% file src="/files/IDCFqiNRYd3lQT61vxT6" %}
English (v4.0, June 2023)
{% endfile %}

{% file src="/files/f7tOLSih1D8BHwlaRuDb" %}
French (v4.0, June 2023)
{% endfile %}

{% file src="/files/nQfGZlmvK52TcBlzRubm" %}
Italian (v4.0, June 2023)
{% endfile %}

{% file src="/files/RW1aohu2cAGzEemGHJxP" %}
Spanish (v3.0, June 2023)
{% endfile %}

### Previous versions

<details>

<summary>Show all previous versions</summary>

{% file src="/files/XiLGWTObjQ9LibhFI3bV" %}
English (v3.0, October 2022)
{% endfile %}

{% file src="/files/lh1ksmyX03bYnNoFzLGU" %}
French (v3.0, October 2022)
{% endfile %}

{% file src="/files/UumC3zcvjcUhyUQfm3Tb" %}
Italian (v3.0, October 2022)
{% endfile %}

{% file src="/files/GtafoxVJtKQAowNx9tgx" %}
English (v2.0, June 2022)
{% endfile %}

{% file src="/files/FVWWGwfN84SurghyFRFR" %}
French (v2.0, June 2022)
{% endfile %}

{% file src="/files/601ZnCN2h4RRY9p9FUMc" %}
Italian (v2.0, June 2022)
{% endfile %}

{% file src="/files/t47IzPeSn0jK5UK0fHC7" %}
Spanish (v2.0, October 2022)
{% endfile %}

{% file src="/files/VJhzguOeByRBEFnRWk1P" %}
English (v1.0, July 2021)
{% endfile %}

{% file src="/files/FOwAE1ySUGxWJ4lfuhzQ" %}
French (v1.0, July 2021)
{% endfile %}

{% file src="/files/hGPdGy1g3jI6F0sq9pHv" %}
Italian (v1.0, July 2021)
{% endfile %}

{% file src="/files/Kbf0ShXjPZN1iu19A14q" %}
Spanish (v1.0, June 2022)
{% endfile %}

</details>

## Service Specific Terms (SST)

### Current version

{% file src="/files/a9HMerAwex1zVl00exDC" %}
Belgium — FP, IN Geo, NR — English (v1.0, June 2022)
{% endfile %}

{% file src="/files/dVYLPVxuHQltaSNNLnjf" %}
Belgium — FP, IN Geo, NR — French (v1.0, June 2022)
{% endfile %}

{% file src="/files/GcjZVPqqqZ76bhUv2dTj" %}
France — FP, IN Geo — English (v1.0, July 2021)
{% endfile %}

{% file src="/files/jbAerjqu8KlxTgKsPOL5" %}
France — FP, IN Geo — French (v1.0, July 2021)
{% endfile %}

{% file src="/files/xhC6UYEL3iJJ7wo2X1El" %}
France — PR, SC — English (v2.0, February 2023)
{% endfile %}

{% file src="/files/7WSUVK7sBov3cIm7HSdz" %}
France — PR, SC — French (v2.0, February 2023)
{% endfile %}

{% file src="/files/pf3U1ppbCHEPUYEIH5i5" %}
Italy — FP, IN Geo, SC — English (v1.0, July 2021)
{% endfile %}

{% file src="/files/J81YG0LdEsvqMMOZ01YV" %}
Italy — FP, IN Geo, SC — Italian (v1.0, July 2021)
{% endfile %}

{% file src="/files/XfMt0554MQjCELstbkjF" %}
Italy — PR — English (v1.0, July 2021)
{% endfile %}

{% file src="/files/NIPniqvq80K0e2XerddQ" %}
Italy — PR — Italian (v1.0, July 2021)
{% endfile %}

{% file src="/files/w1ZSlHabdXBw5MCU8ZtL" %}
Spain — FP, IN Geo, SC, FR — English (v1.0, June 2022)
{% endfile %}

{% file src="/files/o66Sm2g3ZXKYVOic7LlP" %}
Spain — FP, IN Geo, SC, FR — Spanish (v1.0, June 2022)
{% endfile %}

{% file src="/files/5vaP653Q5KWR8pmsWFvv" %}
United Kingdom — FP, IN Geo — English (v1.0, June 2022)
{% endfile %}

{% file src="/files/G3HD0KwshCosQomPRcBk" %}
United Kingdom — PR, SC — English (v1.0, October 2022)
{% endfile %}

### Previous versions

<details>

<summary>Show all previous versions</summary>

{% file src="/files/2RA3mTAKvWcJxEZMPpNm" %}
France — PR, SC — English (v1.0, July 2021)
{% endfile %}

{% file src="/files/GtEpsZva5GYqBZx6tKIu" %}
France — PR, SC — French (v1.0, July 2021)
{% endfile %}

</details>